Newcomers with complex barriers to settlement increase their independence, enhance their well-being, and move forward on their Canadian journey. Our specialized and trauma-informed services address immediate critical needs and builds capacity to navigate Canadian systems.
Services Offered
Emergency and Transitional Housing Support
Emotional and Clinical Counselling Services
Wraparound Supports using a Case Management Approach
Information and Orientation on various topics
Labour Market Supports including employment counselling
Health Education workshops
Community Connections activities
English conversation circles
Services in English, French, Arabic, Chinese (Cantonese, Mandarin), Dari, Farsi, Korean, Kurdish,
Swahili, Ukrainian, Vietnamese, and many more languages
Service Eligibility
Refugee claimants
Asylum seekers
Canada Ukraine Authorization for Emergency Travel (CUAET) visa holders
Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected by Immigration, Refugees & Citizenship Canada (IRCC) to become permanent residents
Temporary foreign workers
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)