Home - Long Term Care

Services are available to people with complex care needs, and physical and/or mental health conditions who cannot live safely and independently at home. The Care Home was opened on September 24, 2001.

The Province of British Columbia contributed $14.52 million for the construction of the Care Home, and Vancouver Coastal Health funds its daily operation. S.U.C.C.E.S.S. Multi-Level Care Society raised $3 million to augment government funding for the construction cost of the Care Home.

Services

Professionally directed care 24 hours a day, 7 days a week for residents who have complex care needs
Special Care Unit for cognitively impaired residents requiring special environmental adaptations; others are for complex care residents
Full nutritional and food services as well as recreation programs
Medical services provided by individual family physician
Housekeeping and routine laundry services
Basic cleaning and maintenance of wheelchairs
Other specialized service e.g. palliative care as needed by the resident
Four self-paid beds available for eligible clients who require long or short term care in a safe and therapeutic environment
Bi-lingual (English and Chinese) staff

Facilities

The Care Home, measuring 70,000 sq. ft., is a three-storey concrete building with five resident units – Pine Garden, Bamboo Garden, Cherry Garden, Birch Garden and Cedar Garden.
There are a total of 114 beds in private ensuites (104 single and 5 double rooms).
Rooms are fully furnished with basic furniture and measures about 215 sq. ft. to 356 sq. ft. for double occupancy.
Each resident unit is equipped with a spacious living room, dining room, activity room, bathroom and kitchenette.
A hair dressing salon and a dental unit are situated on the ground floor.
Beautiful patios and landscaped garden for residents to enjoy gardening and outdoor activities.

Fees for Funded Beds

Residents pay 80% of their after tax income, which covers the cost of food and accommodation.
Minimum and maximum rates apply.
There may be other costs not included in the resident contribution.

Fees for Self-Paid Beds

$9,200 per month (subject to change with notice).
Extra charges may apply depending on the care needs of the resident.

Eligibility

The Care Home is open to any individual eligible for complex care services under The Ministry of Health.

Please contact the local Home Health and Community Care Office in your area and speak to the intake/liaison nurse at the unit. The nurse would assess if the client is eligible for admission to a care home.

Find a Home Health and Community Care Office

Registration

The following registration procedures apply as required by Vancouver Coastal Health:

Contact your local Home Health and Community Care Office.
A case manager will determine your needs and eligibility.
Consent is required for admissions to long-term care homes.
When offered a bed in client’s preferred care home, the client will be expected to move with very short notice – often within 48 hours of a bed becoming available.

Visit VCH Website

COVID 19 Updates

While COVID-19 can make anyone sick, our seniors with specific health circumstances are at an increased risk of more severe outcomes. To protect our seniors and staff, we have implemented strict infection control practices, restricted visitation by families and our staff are restricted to work at one site only to prevent community spread.

We look forward to seeing all the families and friends of our seniors when it is safe to do so. Till then stay safe and stay apart!

Thank you for your support and kind messages during the pandemic.

Providing Our Seniors with Quality Care

About S.U.C.C.E.S.S. Multi-Level Care Society

Supporting our community with culturally appropriate care facilities for Chinese speaking seniors.

Learn More

Make a Donation

S.U.C.C.E.S.S. Multi-Level Care Society needs your support to continue expanding and improving its seniors’ health services.