Learn About Us

Founded in 1973 by a passionate group of volunteers who wanted to contribute back to Canada, S.U.C.C.E.S.S. has evolved into one of the largest social service agencies in the country.

We are a non-partisan, non-profit multicultural Canadian organization with a proud 50 year history of serving newcomers, seniors, youth and families.

Today, we offer a wide range of programs and services that promote the belonging, wellness, and independence of all people on their Canadian journey.

S.U.C.C.E.S.S. acknowledges the ancestral and traditional territories of Indigenous Peoples across the regions that we live and work. We express our gratitude and honour the Indigenous Peoples who are the keepers of these lands that have existed since time immemorial. We are grateful to be headquartered on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

Since 1973, S.U.C.C.E.S.S. has dedicated itself to helping Canadians and newcomers achieve their full potential. Today, we offer a wide range of programs and services in more than 50 languages. In 2019, we served over 72,000 clients from 150 countries through our 40 service locations across Canada and in Asia.

We offer programs and services in the areas of newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing, and seniors care.

Through our advocacy efforts, in conjunction with partnerships with other community stakeholders, S.U.C.C.E.S.S. is recognized as a leader in positive social change.

Vision, Mission & Values

In collaboration with our staff, board, members, volunteers, clients and partners, we refreshed our vision and mission in 2020 so that it is better aligned to where we are as an agency now as well as to guide us in our future direction.

Guided by our core values, we work collaboratively to create positive impacts in the community.

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Diversity & Inclusion

S.U.C.C.E.S.S. values the diverse identities, experiences, and perspectives of all people. As such, we are committed to building inclusive and safe environments in our services, workplaces, and communities.

In our work, we recognize and advocate for diversity and inclusion as essential for achieving community well-being and a respectful society.

Our Commitment

Accreditation & Quality Improvement

S.U.C.C.E.S.S. is proudly accredited by Council on Accreditation (COA) and Accreditation Canada for achieving service excellence and exemplary practices.

We are committed to a culture of performance and quality improvement across our service and work environments in order to effectively respond to the evolving needs of our communities.

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Accessibility

S.U.C.C.E.S.S. recognizes that it has a responsibility to foster welcoming, accessible, and inclusive environments for all people who use our services and facilities including clients, staff, volunteers, members, partners, visitors, and other stakeholders.

Aligned with this commitment, our head office in Vancouver as well as some of our other service locations have achieved the Rick Hansen Foundation Accessibility Certification.

Funding Partners

S.U.C.C.E.S.S. receives funding to deliver programs and services from the three levels of government in Canada, community foundations, donations, sponsorships, membership dues, and user fees in cost-recovery programs.

We are grateful to all our partners, including donors, sponsors and members, for their continuous financial and in-kind supports. Their generous contributions allow us to deliver important programs and services that are unfunded or not fully funded by the government.

You can contribute by making a donation today.

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S.U.C.C.E.S.S. is a proud partner and member of: Affiliation of Multicultural Societies & Service Agencies of BC; Association of Service Providers for Employability & Career Training; BC Career Development Association; BC Council for Families; BC Non-Profit Housing Association; Crisis Line Association of BC; Greater Vancouver Board of Trade; SafeCare BC; and the United Way of the Lower Mainland. We are an associate member of the Community Social Services Employers’ Association of BC.

 

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