The help lines are answered seven days per week from 11am to 8pm.
Cantonese Line: 604-270-8233
Mandarin Line: 604-270-8222
All volunteers who answer calls receive intensive training in order to provide confidential and quality services.
S.U.C.C.E.S.S. adheres to strict client confidentiality and will only disclose client information when it is mandated by court order, there is suspected or known child abuse, or danger to oneself or others.
The service is partially sponsored by Vancouver Coastal Health and Kirin Restaurant.
We acknowledge financial support of the Province of British Columbia and Public Health Agency of Canada.