Help Lines

Mandarin Line: 1(888)-721-0596 / Ext.1, seven days per week from 10 am to 10 pm

Cantonese Line: 1(888)-721-0596 / Ext.2, seven days per week from 10 am to 10 pm

Korean Line: 1 (888)-721-0596 / Ext.3, Mon – Fri: 10 am – 8 pm, Sat – Sun: 10 am – 5 pm

Farsi-Dari Line: 1 (888)-721-0596 / Ext.4, Mon – Fri: 10 am – 8 pm, Sat – Sun: 10 am – 5 pm

Ukrainian Line: 1 (888)-721-0596 / Ext.5, Mon – Fri: 10 am – 8 pm, Sat – Sun: 10 am – 5 pm

All volunteers who answer calls receive intensive training in order to provide confidential and quality services.

S.U.C.C.E.S.S. adheres to strict client confidentiality and will only disclose client information when it is mandated by court order, there is suspected or known child abuse, or danger to oneself or others.

The service is partially sponsored by Vancouver Coastal Health and Kirin Restaurant.
We acknowledge financial support of the Province of British Columbia and Public Health Agency of Canada.