Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.
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Funded by Immigration, Refugees & Citizenship Canada
Upcoming Events
Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.
In-person services are currently available by appointment only as follows:
Burnaby Service Centre
This service centre is open for 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:
Monday: 9:30am – 3:30pm
Tuesday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
Thursday: 9:30am – 3:30pm
Friday: 9:30am – 3:30pm
Saturday: 9:30am – 12:00pm
(except statutory holidays)
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan
Burnaby-Coquitlam Service Centre
This service centre is open for virtual English language classes as well as 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:
Monday: 9:30am – 4:30pm
Tuesday: 9:30am – 4:30pm
Thursday: 9:30am – 4:30pm
(except statutory holidays)
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan
Fort St. John Service Centre
This service centre is open for 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:
Monday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Friday: 9:00am – 5:00pm
(except statutory holidays)
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan
Richmond Service Centre (Caring Place)
This service centre is open for 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:
Monday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Friday: 9:00am – 5:00pm
(except statutory holidays)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan
Richmond Language Service Centre – Site 1
This service centre is open for virtual English language classes. To register for a class, please call 604-638-9881 ext. 1 to book an appointment.
View the COVID-19 Safety & Re-Opening Plan
Richmond Language Service Centre – Site 2
This service centre is open for virtual English language classes. To register for a class, please call 604-638-9881 ext. 2 to book an appointment.
View the COVID-19 Safety & Re-Opening Plan
Surrey-Delta Service Centre
This service centre is open for virtual English language classes as well as 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00am – 5:00pm
(except statutory holidays)
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan
Vancouver Fraser Service Centre
This service centre is open for English language classes and 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:
Monday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
Friday: 9:30am – 3:30pm
(except statutory holidays)
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan
Vancouver Granville Service Centre
This service centre is open for virtual English language classes as well as 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:
Monday: 9:30am – 3:30pm
Tuesday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
(except statutory holidays)
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan
Vancouver Pender Service Centre
This service centre is open for virtual English language classes as well as 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:
Monday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
Friday: 9:30am – 3:30pm
(except statutory holidays)
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan
Pender Service Centre
Fraser Service Centre
Granville Service Centre
Burnaby Service Centre
Tri-Cities Service Centre
Burnaby-Coquitlam Service Centre
Fort St. John Service Centre
Richmond Service Centre
Richmond Language Service Centre – Site 1
Richmond Language Service Centre – Site 2
Surrey-Delta Service Centre
Surrey Impact Plaza Service Centre