Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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All Services

all,permanent Settlement
1-to-1 Consultations

Meet with friendly staff to gain settlement information for you and your family. We can answer your questions and connect you to government and community resources.
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all,permanent Employment
Career Mentoring

Gain career information, support, and guidance related to your target occupation/sector in BC from a local professional who will act as your mentor.
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all,permanent Community Engagement
Community Connections Activities & Events

Learn more about Canadian culture and engage with the community by participating in local tours, events and celebrations, as well as volunteer opportunities.
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all,permanent Employment
Employment Consultations & Workshops

Access information, workshops, and webinars that will support you to understand the local labour market and find sustainable employment. We connect you to local hiring employers.
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all,permanent Language
English Classes & Conversation Circles

Improve your English communication skills to successfully settle and integrate into the local community and find employment. We offer English classes both in-person and online.
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all,permanent Settlement
Workshops & Webinars

Attend in-person workshops and online webinars on a wide range of settlement-related topics. We offer workshops and webinars in English and various other languages.
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“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only.

Burnaby Service Centre
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Burnaby-Coquitlam Service Centre
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Fort St. John Service Centre
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Service Centre (Caring Place)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Language Service Centre – Site 1
View the COVID-19 Safety & Re-Opening Plan

Richmond Language Service Centre – Site 2
View the COVID-19 Safety & Re-Opening Plan

Surrey-Delta Service Centre
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Fraser Service Centre
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Granville Service Centre
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

Vancouver Pender Service Centre
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

Upcoming Events

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Settlement

Amazon Hiring Event (English)

Hosted by: Immigrant Settlement and Integration Program

Amazon is hiring Fulfillment Centre Associates at their new Richmond and Delta centres! Join the newest teams at Amazon from the ground-up Full extended benefits from day 1 (medical, dental, vision, RRSP matching, etc.) Growth Opportunities (HR, IT, Operations) Work…

August 6, 2021

10:00 am - 12:00 pm

Permanent Resident

Webinar, Online

Settlement

The Importance of Having a Will in Canada اهمية وجود الوصية في كندا (English, Arabic)

Hosted by: Immigrant Settlement and Integration Program

Contents: Overview of Legal Aid Services MyLawBC – Wills and Personal Planning Other Wills and Estate Resources Where to Go for Help Eligible Participants: Permanent Residents, Protected Persons, Convention Refugees and Live-in Caregivers. The number of connections is limited. Registration…

August 6, 2021

3:00 pm - 4:30 pm

Permanent Resident

Webinar, Online

Settlement

Self-employed and Small Business Tax Information自雇和小型企业税务须知

Hosted by: Immigrant Settlement and Integration Program

Content: Overview of business structure in Canada & Business Registration Business income & expenses Bookkeeping & record keeping Reporting business income on tax return Tax planning for self-employed people Helpful tools and services offered by CR 內容: 加拿大商业结构和企业注册商业收入与支出记账及保留商业记录…

August 10, 2021

10:00 am - 12:00 pm

Permanent Resident

Settlement

How to Teach Your Kids About Money 如何培养孩子的“理财”观 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Contents: Obtain information and tips to raise kids who are financially independent and responsible Better understand the challenges of raising money-smart kids Learn how to address age-appropriate money-related topics with young kids, pre-teens, teenagers and emerging adults Eligible Participants: Permanent…

August 11, 2021

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Community Engagement, Settlement

Virtual Exploration of Insects with Lynn Canyon Ecology Centre – “What bug is that?” 린캐년 생테센터와 함께하는 온라인 곤충 탐험 “이벌레 뭐야?” (English, Korean)

Hosted by: Immigrant Settlement and Integration Program

Contents Online invitation from the tiny creatures that live in Lynn Canyon Park. Enjoy a live session and engaging activities to learn about local bugs like slugs and worms A chance to experience a close-up look of various bugs under…

August 11, 2021

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Funded by Immigration, Refugees & Citizenship Canada