Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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All Services

all,permanent Settlement
1-to-1 Consultations

Meet with friendly staff to gain settlement information for you and your family. We can answer your questions and connect you to government and community resources.
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all,permanent Employment
Career Mentoring

Gain career information, support, and guidance related to your target occupation/sector in BC from a local professional who will act as your mentor.
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all,permanent Community Engagement
Community Connections Activities & Events

Learn more about Canadian culture and engage with the community by participating in local tours, events and celebrations, as well as volunteer opportunities.
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all,permanent Employment
Employment Consultations & Workshops

Access information, workshops, and webinars that will support you to understand the local labour market and find sustainable employment. We connect you to local hiring employers.
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all,permanent Language
English Classes & Conversation Circles

Improve your English communication skills to successfully settle and integrate into the local community and find employment. We offer English classes both in-person and online.
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all,permanent Settlement
Workshops & Webinars

Attend in-person workshops and online webinars on a wide range of settlement-related topics. We offer workshops and webinars in English and various other languages.
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“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only.

Burnaby Service Centre
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Burnaby-Coquitlam Service Centre
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Fort St. John Service Centre
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Service Centre (Caring Place)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Language Service Centre – Site 1
View the COVID-19 Safety & Re-Opening Plan

Richmond Language Service Centre – Site 2
View the COVID-19 Safety & Re-Opening Plan

Surrey-Delta Service Centre
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Fraser Service Centre
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Granville Service Centre
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

Vancouver Pender Service Centre
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

Upcoming Events

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Settlement

Metro Vancouver Public Transit System メトロバンクーバーの公共交通機関 (English, Japanese)

Hosted by: Immigrant Settlement and Integration Program

Join us for a virtual Public Transit Ride and Learn with TransLink TravelSmart Specialist Public Transit Overview How to Plan a Designated Trip How to Use Transit with Mobility Barriers Safety Tips and How to Get Help トランスリンクのスペシャリストと一緒に公共交通機関のバーチャル乗車体験に参加しませんか？公共交通機関の利用方法公共交通機関を利用して旅行を計画しよう…

September 27, 2022

1:00 pm - 2:30 pm

Permanent Resident

Webinar, Online

Employment, Settlement

How to Start Your Job Search in Canada 如何在加拿大开始找工作 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Contents: Research and Understand Labour Market Information How to Prepare Resume and Interview Challenges and Support During Job Search 内容: 搜寻和了解劳动市场信息准备找工作的利器: 简历和面试找工作时期可能面对的困难和支持 Phone 电话: 604-279-7180 /604-330-5708 [email protected] Eligible Participants: Permanent Residents, Protected Persons, Convention Refugees and Live-in Caregivers.…

September 28, 2022

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Health Education, Settlement

Using Traditional Chinese Medicine (TCM) for Women’s Health 女性健康与中医调养 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Free Online Mandarin Women Support Group 免费线上国语妇女互助小组 Contents: Interpret women-specific ailments and emotions from the perspective of TCM TCM and common gynecological diseases, causes, and prevention Chinese medical cosmetology and how to solve skin problems from the perspective of TCM…

September 29, 2022

1:00 pm - 2:30 pm

Permanent Resident

Webinar, Online

Language, Settlement

In-Person Digital Literacy and English Language Course (8 Weeks) (English)

Hosted by: Immigrant Settlement and Integration Program

Free English Language Course (8-week) Designed for English Beginners (CLB 1-2) Date: October 3 ~ November 25, 2022 Mon. — Thur. 12:30-2:30 pm In Person : S.U.C.C.E.S.S. Richmond language site 2 Address: Unit 230, 8291 Alexandra Rd, Richmond, BC V6X…

October 3, 2022

12:30 pm - 2:30 pm

Permanent Resident

Richmond, BC

Settlement

Personal and Home Safety 如何保障人身及家居安全 (English, Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Free Hybrid (Online and In-Person) English Workshop with Mandarin Interpretation 免费线上及面对面英语讲座（国语翻译） Contents: How to Stay safe at home and in the community Stay safe should a crime occur Safeguard the house 内容: 如何在家及社区中保障人身安全在罪案发生时保障安全提升房屋和居家安全 Phone 电话: 604-279-7180 / 604-335-2842…

October 4, 2022

10:00 am - 11:30 am

Permanent Resident

Richmond, BC

Funded by Immigration, Refugees & Citizenship Canada