Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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All Services

all,permanent Settlement
1-to-1 Consultations

Meet with friendly staff to gain settlement information for you and your family. We can answer your questions and connect you to government and community resources.
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all,permanent Employment
Career Mentoring

Gain career information, support, and guidance related to your target occupation/sector in BC from a local professional who will act as your mentor.
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all,permanent Community Engagement
Community Connections Activities & Events

Learn more about Canadian culture and engage with the community by participating in local tours, events and celebrations, as well as volunteer opportunities.
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all,permanent Employment
Employment Consultations & Workshops

Access information, workshops, and webinars that will support you to understand the local labour market and find sustainable employment. We connect you to local hiring employers.
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all,permanent Language
English Classes & Conversation Circles

Improve your English communication skills to successfully settle and integrate into the local community and find employment. We offer English classes both in-person and online.
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all,permanent Settlement
Workshops & Webinars

Attend in-person workshops and online webinars on a wide range of settlement-related topics. We offer workshops and webinars in English and various other languages.
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“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only.

Burnaby Service Centre
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Burnaby-Coquitlam Service Centre
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Fort St. John Service Centre
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Service Centre (Caring Place)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Language Service Centre – Site 1
View the COVID-19 Safety & Re-Opening Plan

Richmond Language Service Centre – Site 2
View the COVID-19 Safety & Re-Opening Plan

Surrey-Delta Service Centre
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Fraser Service Centre
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Granville Service Centre
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

Vancouver Pender Service Centre
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

Upcoming Events

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Seniors, Settlement

The Importance of Advance Planning in Finance for Older Adults 从法律角度了解长者财务规划的重要性 (English, Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Contents: How to protect older adults’ finances Recognize and respond to financial abuses Forms of financial abuse through joint-bank accounts and powers of attorney Resources and support 内容 : 如何保护长者的财务安全识别长者财务虐待及应对方法通过银行共同账户及授权书带来的财务安全事项长者财务规划的资源及支持 Phone 电话: 604-279-7180 / 604-335-2842 [email protected] Eligible…

June 6, 2023

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Employment, Settlement

Career Paths for Skilled Immigrants

Hosted by: Immigrant Settlement and Integration Program

Are you a newcomer to Canada with several years of work experience and a post-secondary diploma or degree? The Career Paths for Skilled Immigrants program may help rebuild your career in British Columbia. Contents Updated program eligibility (covering up to 10 years after…

June 6, 2023

11:00 am - 12:00 pm

Permanent Resident

Employment, Settlement

Meeting Employer: INFOX Consulting和雇主面对面: INFOX Consulting (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

INFOX Consulting is a recruitment agency offering professional staffing services in North America. Come and attend this hiring event to learn about the company, current openings (remote jobs available), and how to work with a recruiting agency to get a…

June 6, 2023

1:00 pm - 2:30 pm

Permanent Resident

Webinar, Online

Housing, Settlement

Home Inspection and Maintenance Tips 房屋检测与保养须知 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Contents: Importance of home inspection and safety Scope of home inspection Home maintenance tips in different seasons Pest control tips 内容：房屋检测与安全的重要性房屋检测的范围不同季节房屋保养小贴士防虫害须知 Phone 电话: 604-279-7180 or 236-880-3257 [email protected] Eligible Participants: Permanent Residents, Protected Persons, Convention Refugees and…

June 7, 2023

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Family, Settlement

Know Your Rights: Introduction to BC Family Law BC주 가정법 알아보기 (Korean)

Hosted by: Immigrant Settlement and Integration Program

Contents Common-law Relationships Separation and Divorce: Separation Agreement; Parenting Arrangement; Child & Spousal Support; Property Division Q & A 내용 사실혼 관계 별거와 이혼: 별거 동의서; 양육권/친권 분담 및 자녀 양육; 양육비/배우자 부양 보조; 재산 분할 질의 응답 Phone 전화 (604)…

June 7, 2023

6:00 pm - 8:00 pm

Permanent Resident

Webinar, Online

Funded by Immigration, Refugees & Citizenship Canada