COVID-19 Health & Safety Updates from S.U.C.C.E.S.S.

Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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All Services

“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

  • Permanent residents of Canada
  • Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
  • Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
  • Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Funded by Immigration, Refugees & Citizenship Canada

Upcoming Events

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only as follows:

 

Burnaby Service Centre
This service centre is open for 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:

Monday: 9:30am – 3:30pm
Tuesday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
Thursday: 9:30am – 3:30pm
Friday: 9:30am – 3:30pm
Saturday: 9:30am – 12:00pm

(except statutory holidays)

Please make an appointment by calling 604-430-1899 or emailing [email protected].

View the COVID-19 Safety & Site Re-Opening Plan

 

Burnaby-Coquitlam Service Centre
This service centre is open for virtual English language classes as well as 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:

Monday: 9:30am – 4:30pm
Tuesday: 9:30am – 4:30pm
Thursday: 9:30am – 4:30pm

(except statutory holidays)

Please make an appointment by calling 604-936-5900 or emailing [email protected].

View the COVID-19 Safety & Site Re-Opening Plan

 

Fort St. John Service Centre
This service centre is open for 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:

Monday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Friday: 9:00am – 5:00pm

(except statutory holidays)

Please make an appointment by calling 250-785-5323 or emailing [email protected].

View the COVID-19 Safety & Site Re-Opening Plan

 

Richmond Service Centre (Caring Place)
This service centre is open for 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:

Monday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Friday: 9:00am – 5:00pm

(except statutory holidays)

Please make an appointment by calling 604-279-7180 or emailing [email protected].

View the COVID-19 Safety & Site Re-Opening Plan

 

Richmond Language Service Centre – Site 1
This service centre is open for virtual English language classes. To register for a class, please call 604-638-9881 ext. 1 to book an appointment.

View the COVID-19 Safety & Re-Opening Plan

 

Richmond Language Service Centre – Site 2
This service centre is open for virtual English language classes. To register for a class, please call 604-638-9881 ext. 2 to book an appointment.

View the COVID-19 Safety & Re-Opening Plan

 

Surrey-Delta Service Centre
This service centre is open for virtual English language classes as well as 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:

Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00am – 5:00pm

(except statutory holidays)

Please make an appointment by calling 604-588-6869 or emailing [email protected].

View the COVID-19 Safety & Site Re-Opening Plan

 

Vancouver Fraser Service Centre
This service centre is open for English language classes and 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:

Monday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
Friday: 9:30am – 3:30pm

(except statutory holidays)

Please make an appointment by calling 604-324-8300 or emailing [email protected].

View the COVID-19 Safety & Site Re-Opening Plan

 

Vancouver Granville Service Centre
This service centre is open for virtual English language classes as well as 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:

Monday: 9:30am – 3:30pm
Tuesday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm

(except statutory holidays)

Please make an appointment by calling 604-323-0901 or emailing [email protected].

View the COVID-19 Safety & Reopening Plan

 

Vancouver Pender Service Centre
This service centre is open for virtual English language classes as well as 1-to-1 settlement consultations. Appointments for in-person consultations can be made for:

Monday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
Friday: 9:30am – 3:30pm

(except statutory holidays)

Please make an appointment by calling 604-684-1628 or emailing [email protected].

View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

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Vancouver, BC

Pender Service Centre

28 West Pender Street
Vancouver, BC
V6B 1R6

Fraser Service Centre

#205 - 5838 Fraser Street
Vancouver, BC
V5W 2Z5

Granville Service Centre

#300 - 8268 Granville Street
Vancouver, BC
V6P 4Z4

Burnaby, BC

Burnaby Service Centre

#200 - 5172 Kingsway
Burnaby, BC
V5H 2E8

Coquitlam, BC

Tri-Cities Service Centre

#2058 - 1163 Pinetree Way
Coquitlam, BC
V3B 8A9

Burnaby-Coquitlam Service Centre

435B North Road
Coquitlam, BC
V3K 3V9

Fort St. John, BC

Fort St. John Service Centre

#209 - 10142 101 Avenue
Fort St. John, BC
V1J 2B3

Richmond, BC

Richmond Service Centre

#220 - 7000 Minoru Boulevard
Richmond, BC
V6Y 3Z5

Richmond Language Service Centre – Site 1

#200 - 8171 Alexandra Road
Richmond, BC
V6X 1C3

604-638-9881 ext. 1

Richmond Language Service Centre – Site 2

#230 - 8291 Alexandra Road
Richmond, BC
V6X 1C3 

Surrey, BC

Surrey-Delta Service Centre

#100 - 15117 101 Avenue
Surrey, BC
V3R 8P7

Surrey Impact Plaza Service Centre

#206 - 10090 152nd Street
Surrey, BC
V3R 8X8