Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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All Services

all,permanent Settlement
1-to-1 Consultations

Meet with friendly staff to gain settlement information for you and your family. We can answer your questions and connect you to government and community resources.
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all,permanent Employment
Career Mentoring

Gain career information, support, and guidance related to your target occupation/sector in BC from a local professional who will act as your mentor.
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all,permanent Community Engagement
Community Connections Activities & Events

Learn more about Canadian culture and engage with the community by participating in local tours, events and celebrations, as well as volunteer opportunities.
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all,permanent Employment
Employment Consultations & Workshops

Access information, workshops, and webinars that will support you to understand the local labour market and find sustainable employment. We connect you to local hiring employers.
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all,permanent Language
English Classes & Conversation Circles

Improve your English communication skills to successfully settle and integrate into the local community and find employment. We offer English classes both in-person and online.
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all,permanent Settlement
Workshops & Webinars

Attend in-person workshops and online webinars on a wide range of settlement-related topics. We offer workshops and webinars in English and various other languages.
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“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only.

Burnaby Service Centre
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Burnaby-Coquitlam Service Centre
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Fort St. John Service Centre
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Service Centre (Caring Place)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Language Service Centre – Site 1
View the COVID-19 Safety & Re-Opening Plan

Richmond Language Service Centre – Site 2
View the COVID-19 Safety & Re-Opening Plan

Surrey-Delta Service Centre
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Fraser Service Centre
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Granville Service Centre
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

Vancouver Pender Service Centre
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

Upcoming Events

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Health Education, Settlement

How to Use CRA Online Platform and Apply for the New Dental & Housing Benefits

Hosted by: Immigrant Settlement and Integration Program

Do you know how to use CRA Online Platform and apply for the new dental & housing benefits? If you are a Mandarin-speaking immigrant living in BC, welcome to join our free online workshop in Mandarin. Contents How to register…

January 30, 2023

10:00 am - 12:00 pm

Permanent Resident

Webinar, Online

Housing, Settlement

Introduction to BC Housing Programs التعريف عن برامج الاسكان المدعوم BC housing (English, Arabic)

Hosted by: Immigrant Settlement and Integration Program

Contents Subsidized and Affordable Housing Options in BC for Families with Children Rental Assistance Program Eligibility and Application Process Q and A المحتويات: خيارات الإسكان المدعوم والميسور التكلفة في كولومبيا البريطانية للعائلات التي لديها أطفال برنامج المساعدة في التأجير الأهلية…

January 31, 2023

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Settlement

Introduction to BC Services Card Application 卑诗省服务卡应用介绍 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

How to register BC Services Card application 如何注册BC省服务卡应用 →Use the application to access government portals and other services 使用此应用登录其他政府平台和服务 Choose one of the following dates 任选其中一个日期参加 DATE 日期 TIME 时间 Choice 1: Jan 27, 2023, Friday 选择1: 2023年1月27日周五 10:00…

January 31, 2023

1:30 pm - 3:00 pm

Permanent Resident

Webinar, Online

Settlement

Legal Resources and Aids for Landlords and Tenants 房东和房客的法律资源和援助 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Contents: Understanding residential tenancy agreement What is an addendum? The process of dispute resolution between landlords and tenants Legal resources and services in BC 内容 : 了解住宅租赁协议什么是附录？房东与租客的纠纷解决流程 BC省的法律资源和服务 Phone 电话: 604-279-7180 or 778-731-9277 [email protected] Eligible Participants: Permanent Residents,…

February 1, 2023

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Employment, Settlement

Set Up Employment-Focused Social Media Profiles for Career and Network Development 建立面向就业的社交媒体账户以促进职业和人脉发展 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Free Online Mandarin Workshop in a Small Setting 免费国语线上小班讲座 →How to set up an account on LinkedIn 如何创建领英账户 →Ways to build a network 建立关系网的方式 →Explore job opportunities 寻找工作机会 Choose one of the following dates 任选其中一个日期参加 DATE 日期 TIME 时间 Choice…

February 3, 2023

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Funded by Immigration, Refugees & Citizenship Canada