Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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All Services

all,permanent Settlement
1-to-1 Consultations

Meet with friendly staff to gain settlement information for you and your family. We can answer your questions and connect you to government and community resources.
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all,permanent Employment
Career Mentoring

Gain career information, support, and guidance related to your target occupation/sector in BC from a local professional who will act as your mentor.
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all,permanent Community Engagement
Community Connections Activities & Events

Learn more about Canadian culture and engage with the community by participating in local tours, events and celebrations, as well as volunteer opportunities.
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all,permanent Employment
Employment Consultations & Workshops

Access information, workshops, and webinars that will support you to understand the local labour market and find sustainable employment. We connect you to local hiring employers.
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all,permanent Language
English Classes & Conversation Circles

Improve your English communication skills to successfully settle and integrate into the local community and find employment. We offer English classes both in-person and online.
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all,permanent Settlement
Workshops & Webinars

Attend in-person workshops and online webinars on a wide range of settlement-related topics. We offer workshops and webinars in English and various other languages.
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“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only.

Burnaby Service Centre
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Burnaby-Coquitlam Service Centre
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Fort St. John Service Centre
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Service Centre (Caring Place)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Language Service Centre – Site 1
View the COVID-19 Safety & Re-Opening Plan

Richmond Language Service Centre – Site 2
View the COVID-19 Safety & Re-Opening Plan

Surrey-Delta Service Centre
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Fraser Service Centre
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Granville Service Centre
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

Vancouver Pender Service Centre
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

Upcoming Events

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Settlement

Travel Insurance 旅游保险须知 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Contents: Travel Insurance Related to COVID-19 Medical Services Plan (MSP) & Group Plan Coverage on Travel Know Your Travel Needs and Plan Options Eligible Participants: Permanent Residents, Protected Persons, Convention Refugees and Live-in Caregivers. The number of connections is limited.…

December 1, 2021

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Settlement

Application process for subsidized housing – ਸਬਸਿਡੀ ਵਾਲੇ ਹਾਊਸਿੰਗ ਲਈ ਅਰਜ਼ੀ ਦੀ ਪ੍ਰਕਿਰਿਆ ( English & Punjabi )

Hosted by: Immigrant Settlement and Integration Program

Content: Types of housings Eligibility to apply for BC housing Ways to apply and keep your file up to date How to use the Housing Listing? Venue: Online Workshop via Zoom; the invitation link will be sent after registration. Speaker: BC Housing Representative *Priority…

December 2, 2021

10:00 am - 11:30 am

Permanent Resident

Community Engagement, Settlement

Give Back during the Winter Holiday Season 寒冬佳节社区送暖活动及志工机会 (English, Mandarin)

Hosted by: Immigrant Settlement and Integration Program

The spirit of community and generosity is in the air. Explore giving and volunteering opportunities and bring your loved ones together to help others and give back to the community — make this holiday more special and meaningful for you…

December 3, 2021

10:00 am - 11:00 am

Permanent Resident

Webinar, Online

Settlement

Winter Driving in BC -Pag-mamaneho sa Panahon ng Tag-lamig sa BC (Tagalog & English)

Hosted by: Immigrant Settlement and Integration Program

Content: Know and understand BCs driving and traffic rules Gain useful tips on driving during winter Location: Online Workshop via Zoom; the invitation link will be sent after registration Speaker: Dan Carlos, Professional Driving Instructor *Priority is given to Permanent…

December 3, 2021

5:00 pm - 7:00 pm

Permanent Resident

Health Education, Seniors, Settlement

Self-Care and Fall Prevention for Healthy Aging 长者自我保健和如何预防跌倒 (English, Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Contents: Wellness and healthy lifestyle Fall prevention Winter safety How to ask for help Eligible Participants: Permanent Residents, Protected Persons, Convention Refugees and Live-in Caregivers. The number of connections is limited. Registration is required. After the registration, we will contact…

December 7, 2021

2:00 pm - 3:30 pm

Permanent Resident

Webinar, Online

Funded by Immigration, Refugees & Citizenship Canada