Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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All Services

all,permanent Settlement
1-to-1 Consultations

Meet with friendly staff to gain settlement information for you and your family. We can answer your questions and connect you to government and community resources.
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all,permanent Employment
Career Mentoring

Gain career information, support, and guidance related to your target occupation/sector in BC from a local professional who will act as your mentor.
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all,permanent Community Engagement
Community Connections Activities & Events

Learn more about Canadian culture and engage with the community by participating in local tours, events and celebrations, as well as volunteer opportunities.
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all,permanent Employment
Employment Consultations & Workshops

Access information, workshops, and webinars that will support you to understand the local labour market and find sustainable employment. We connect you to local hiring employers.
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all,permanent Language
English Classes & Conversation Circles

Improve your English communication skills to successfully settle and integrate into the local community and find employment. We offer English classes both in-person and online.
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all,permanent Settlement
Workshops & Webinars

Attend in-person workshops and online webinars on a wide range of settlement-related topics. We offer workshops and webinars in English and various other languages.
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“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only.

Burnaby Service Centre
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Burnaby-Coquitlam Service Centre
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Fort St. John Service Centre
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Service Centre (Caring Place)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Language Service Centre – Site 1
View the COVID-19 Safety & Re-Opening Plan

Richmond Language Service Centre – Site 2
View the COVID-19 Safety & Re-Opening Plan

Surrey-Delta Service Centre
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Fraser Service Centre
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Granville Service Centre
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

Vancouver Pender Service Centre
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

Upcoming Events

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Settlement

FaceTime Orientation 苹果视频聊天软件- FaceTime功能介绍 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Download and Set up FaceTime; Learn Functions of FaceTime 下载设置FaceTime；学习FaceTime功能 Please assure devices are updated to iOS 15 (devices after 2015 can be updated) 请确保设备更新到 iOS 15 (2015年之后设备可更新) [email protected] By Phone 电话:604-279-7180 / 604-638-9881 ext. 2 / 778-731-1640 Eligible Participants:…

May 20, 2022

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Settlement

Virtual Recycling Depot Tour 線上環保分類互動坊 (English, Cantonese)

Hosted by: Immigrant Settlement and Integration Program

Connect with Environmental Programs staff to tour the recycling depot virtually and explore the basics of recycling 與列治文區的環保工作員一起探索環保回收分類，讓你成為列治文的環保之星 Interactive Activities for Participants: Explore Richmond’s programs and services Group discussion on the importance of responsible waste management Demonstration on how to…

May 20, 2022

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Health Education, Settlement

Dry Mouth Diseases and Oral Hygiene 101 了解口腔干燥症和改善口腔卫生 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Common drugs and systemic diseases that lead to dry mouth & its prevention Master the methods to improve oral hygiene Brushing and flossing techniques Maintenance of dentures and implants 了解导致口干的常见药物和系统性疾病及其预防掌握改善口腔卫生的方法刷牙和使用牙线的技巧假牙和种植牙的日常维护 [email protected] Phone 电话: 604-279-7180 / 604-335-7154 Eligible Participants:…

May 24, 2022

1:00 pm - 2:30 pm

Permanent Resident

Webinar, Online

Employment, Settlement

How to Create a Canadian-Style Resume 如何撰写加拿大式的简历 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Contents: Canadian Resume Types and Formats Dos and Don’ts Tips for a Successful Resume Submission 内容: 加拿大简历的格式和种类撰写简历时应该注意的问题提交简历时的一些成功技巧 [email protected] Phone 电话: 604-330-5708 /604-279-7180 Eligible Participants: Permanent Residents, Protected Persons, Convention Refugees and Live-in Caregivers. The number of connections is…

May 25, 2022

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Employment, Settlement

Meeting Employer: Air Canada (English)

Hosted by: Immigrant Settlement and Integration Program

Are you interested in working at Air Canada? Would you like to learn more about benefits and open positions in Vancouver? Register today for our Virtual Meeting Employer session to learn about: Overview of Working at Air Canada Hiring Process…

May 25, 2022

12:00 pm - 1:00 pm

Permanent Resident

Webinar, Online

Funded by Immigration, Refugees & Citizenship Canada