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Integrated Community Services for Seniors (ICSS) Pilot Project

This information hub for seniors is a project designed to support Chinese-speaking seniors to age at home by connecting them to culturally appropriate health and social services in Richmond. Through our bilingual (English and Chinese) community connectors, seniors can access the right services at the right time.

The right service at the right time
A Hub to Connect Chinese Seniors with Community Information in Richmond

Who is it for?

  • Chinese-speaking residents in Richmond
  • Age 65+ or caregivers
  • People experiencing one or more of the following:
  1. New to Richmond
  2. No Family physician
  3. Frailty
  4. Alzheimer and other forms of dementia
  5. Mental health issues
  6. Housing, meals, social isolation issues
  7. No access to transportation
  8. No caregiver and family support
  9. Cultural and/or language barriers
  10. Caregiver burnout

Connection to Services

Coordinate and connect seniors to services based on needs such as:

  • Meals on Wheels services
  • Better at Home program
  • Health care system, dementia care specialists, palliative care, chronic disease management.
  • Home Health, Assisted Living, Long Term Care, Adult Day Programs, Overnight Respite.
  • Health and volunteer services
  • Transportation, medication management, socialization
  • Mental and social wellness support
  • Integrated settlement and integration services
  • BC Housing Registry
  • Monthly health Webinar

For inquiries and referrals, please call 604-241-8222 or Email to:

[email protected]

Monday to Friday 9 am-5 pm (except statutory holidays)