Careers FAQ

How do I apply for a role at S.U.C.C.E.S.S.?

S.U.C.C.E.S.S. lists all available roles publicly on our website at: https://successbc.ca/get-involved/careers/. You can search roles by name here. We also advertise roles on several job boards including, ASPECT BC, Indeed.ca, WorkBC Job Bank, Work In NonProfits.ca and on LinkedIn. Once you find a role that interests you, please follow the instructions on the bottom of each job description to email us your resume and cover letter for application by the deadline listed.

What is your hiring process?

After posting a role, the hiring manager will accept resumes and cover letters and screen them, looking for a match in qualifications. Qualified candidates will then be interviewed on the phone. If a knowledge test is required, it can be performed. Then, the qualified candidates continue to a first interview, either in person or online. There may be a second round of interviews as needed. After a final evaluation of candidates, the hiring manager will complete reference checks. After this step, the successful candidate may be offered the role.

How long does the hiring process take?

The length of each hiring process can vary according to the requirements of the department and the number of candidates in the job competition. S.U.C.C.E.S.S. makes every effort to be swift and proactive in assessing and communicating with candidates.

I have a disability. Can I arrange accommodations for my interview and/or assignments?

Yes. S.U.C.C.E.S.S. is an equal opportunity employer and we value inclusivity and accessibility. Please self-identify to the hiring manager and share the accommodations you would require and we will do our best to meet them for you to ensure equitable opportunity during the candidate recruitment process. Accommodations could include, but are not limited to, providing interpretation or accessibility measures to facilitate interviews, providing additional time to complete assignments, and providing information about the process in ways you can easily understand.

Who is the hiring manager at S.U.C.C.E.S.S.?

There is no single hiring manager or administrator at S.U.C.C.E.S.S. Each program and department appoints its own hiring manager when recruiting new employees. If you have general questions about the hiring process at S.U.C.C.E.S.S. you may contact Human Resources at [email protected].

Do I need to pay for and pass a Criminal Record Check (CRC) before I am hired?

Yes. Because S.U.C.C.E.S.S. works in community with marginalized individuals, most of our employees are required to complete a Criminal Record Check before hiring, with a few exceptions. Most job offers at S.U.C.C.E.S.S. are contingent on the applicant successfully passing a CRC first. Applicants must pay for their own CRCs, which cost on average $40 CAD. S.U.C.C.E.S.S. is not able to reimburse candidates or cover the cost of this administrative requirement.

If I have an earlier Criminal Record Check (CRC) done for a different organization, can I use that instead?

No. Unfortunately, S.U.C.C.E.S.S. requires a new CRC for each candidate offered a role. A clear CRC must be submitted to the hiring manager before the hiring process can continue into a confirmed job offer. Candidates who do not pass a CRC cannot be hired.

Do you have remote/hybrid work options?

Yes. In 2022, S.U.C.C.E.S.S. issued its Remote/Hybrid Work Policy. This policy enables managers and supervisors at each department level to determine whether remote or hybrid work is appropriate for each individual role. Not all roles at S.U.C.C.E.S.S. are able to offer remote or hybrid options as many of our roles involve direct outreach with the public and in-person services. If remote/hybrid options are available for your role, the job description will note this availability, or, ask your hiring manager for details.

Are benefits are available to employees, and if so, which kinds?

Yes. S.U.C.C.E.S.S. offers a competitive benefits package to employees. The kinds of benefits offered depend on the kind of role you are applying for. They can include paid vacation, paid time off, additional wellness days, health and dental benefits, life, accident and illness insurance, RRSP contribution matching, training opportunities and more. Please ask your hiring manager for details of the exact benefits that pertain to your role.

How can I provide feedback on my experience in the S.U.C.C.E.S.S. hiring process?

We want to learn more about your experience in the hiring process at S.U.C.C.E.S.S. If you have a complaint about fairness or equity in your hiring process, please contact [email protected] and a member of the department will follow up with you.