COVID-19 Health & Safety Updates from S.U.C.C.E.S.S.

Action Commitment Transformation

Newcomers with complex barriers to settlement increase their independence, enhance their well-being, and move forward on their Canadian journey. Our specialized and trauma-informed services address immediate critical needs and builds capacity to navigate Canadian systems.

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Services We Offer

  • One-to-one support using a case management approach
  • Wraparound services for all aspects of settlement
  • Social and life skills support groups
  • Supported access to community services
  • Community outreach including home visits
  • Services in English, French, Arabic, Farsi, Kurdish, Swahili, Vietnamese, and many more languages

“S.U.C.C.E.S.S. is my second family. When I come to S.U.C.C.E.S.S., I feel like I am not alone in Canada.”

Service Eligibility

  • Permanent residents of Canada
  • Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
  • Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
  • Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Action Commitment Transformation (ACT) Service Centres are open for in-person services.

In-person services are available by appointment only as follows:

 

ACT Vancouver Service Centre
Effective September 22, 2020

Tuesday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
Friday: 9:30am – 3:30pm
(except statutory holidays)

Clients can contact their case managers to book an appointment.

Farsi: 604-889-2362 or 604-374-1389
Vietnamese: 604-808-3260
Arabic: 604-512-7243 or 604-366-6736
Kurdish: 778-384-8073
Spanish: 778-979-6263

For general enquires, please email [email protected].

View the COVID-19 Safety & Site Re-Opening Plan

 

ACT Tri-Cities Service Centre
Effective October 5, 2020

Monday: 9:30am – 3:30pm
Wednesday: 9:30am – 3:30pm
Friday: 9:30am – 3:30pm
(except statutory holidays)

Clients can contact their case managers to book an appointment.

Arabic: 604-562-3962 or 778-628-2439
Kurdish: 236-838-3686
Somali: 604-961-0180
Farsi: 604-889-0576
Tigrinya: 236-888-5695

For general enquires, please email [email protected].

View the COVID-19 Safety & Site Re-Opening Plan

 

 

We also continue to offer services through telephone and online channels during this time.

Funded by Immigration, Refugees & Citizenship Canada

Contact Us

Action Commitment Transformation (ACT) Vancouver Service Centre

#101 - 27 West Pender Street
Vancouver, BC
V6B 2T2 

Action Commitment Transformation (ACT) Tri-Cities Service Centre

#221 - 1024 Ridgeway Avenue
Coquitlam, BC
V3J 1S5