Tala’s first interaction with S.U.C.C.E.S.S. goes back to 2008 when she began working at the BC Employment Program, in a role funded by the government. Later, in 2014, she again encountered S.U.C.C.E.S.S. through a Work BC partnership. In January 2022 Tala found a role that was right for her and she joined S.U.C.C.E.S.S. as a full-time Settlement Practitioner. “It is an open door, when they see the potential in you, they just hire you,” she recalls, “they care about staff and clients, it is not only words.”

Tala speaks English, Farsi, Darsi, and Kurdish. Her fluency in all of them has been beneficial in her role supporting clients with their settlement needs and having a smooth transition into Canadian society. “As a refugee claimant myself, I know my clients’ needs and the kind of help they need,” she explains.

Interacting with humble and supportive supervisors at S.U.C.C.E.S.S. has changed her viewpoint about what a manager is meant to be. “I see them as actual leaders, if you are looking for a job with people that are working for real leadership skills, S.U.C.C.E.S.S. is the place,” she says, adding she’s provided with everything possible to have a less stressful work environment with a work-life balance.

“At S.U.C.C.E.S.S. you are not a number to meet deadlines,” she says. “I knew in my job interview that I was in the right place.”

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