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img love heartS.U.C.C.E.S.S. Volunteer Services recruits and trains volunteers, places them in appropriate assignments according to their skills, interests and preferences, evaluates their performances, and provides recognition of their contributions.

Volunteers may be placed in various areas such as reception, clerical and administrative work, special programs, and fundraising events. They may also be referred to other service organizations such as schools, hospitals, community centres, and government agencies to help with interpretation and translation.

Volunteering provides an excellent opportunity for newcomers to connect with the community and gain valuable hands on work experience.

Volunteer Sign Up form

View Current Volunteer Positions

Volunteering Opportunities

  • Administration Support Volunteer
  • Big Buddy
  • Business Mentor
  • Child Minding Helper/Parent Ambassador
  • Chinese Help Lines Volunteer
  • Employment Resources Centre Attendant
  • Front-desk Receptionist
  • Fund-raising Events Helper
  • Events Helper
  • Evergreen News Writer/Reporter, Proof Reader, Typesetter, Dispatch Rider
  • Host Volunteer
  • IT Helper
  • Job(Employment) Mentor
  • Seniors ESL/Computer Program Instructor
  • Settlement Service Helper
  • Special Task Force
  • Summer Program Worker
  • Translator/Interpreter
  • Volunteer Members Coordinator

Volunteers are welcomed to:

  • Provide clerical support to S.U.C.C.E.S.S. offices
  • Be an interpreter for individuals accessing public services
  • Assist with children or youth day camps
  • Join the seniors friendly visit team
  • Help with S.U.C.C.E.S.S. fundraising events
  • Be an instructor for seniors ESL classes
  • Assist in community events: Spring Festival, Chinatown Festival, Health Fair

Volunteers are welcomed to:

  • Assist reception at S.U.C.C.E.S.S. Richmond Service Centre
  • Be an instructor for seniors ESL classes
  • Join the youth Volunteer Service groups

Volunteers are welcomed to:

  • Provide clerical support in S.U.C.C.E.S.S. Tri-City office
  • Assist in organizing activities for seniors
  • Be an instructor for seniors ESL, dancing, cookery classes
  • Be an interpreter for individuals accessing public service

S.U.C.C.E.S.S. Maple Mandarin Group

220-7000 Minoru Blvd,
Richmond, B.C.
V6Y 3Z5

Telephone: 604-279-7180


  • To provide social support for new immigrants;
  • To provide information about community facilities & resources;
  • To foster new friendship
  • To assist with adjustment & integration into the community.


  • Educational workshops;
  • Interest classes, such as arts & crafts, social dancing.
  • Social gatherings 
  • Outings & visits

Surrey-Whalley Better at Home

Helping seniors live independently in their own homes and remain connected to their community.

Hosted by SUCCESS and PICS

Better at Home is program that helps seniors with simple non-medical, day-to-day tasks so that they can continue to live independently in their own homes, and remain connected to their communities.  The Government of British Columbia funds the program, United Way of the Lower Mainland manages it, and local non-profit organizations provide the services.


SUCCESS and PICS are thrilled to be offering the non-medical services to help support Surrey Whalley seniors remain independent. SUCCESS and PICS will be providing the following Better at Home services:

  • Transportation to Appointments
  • Grocery Shopping
  • Friendly Visits
  • Light Housekeeping

Must be 65 or above and reside in Whalley Community of Surrey

Priced on a sliding scale according to the individual's income level

Contact us

#206 – 10090 152nd Street,
Surrey, B.C. V3R 8X8 
9 am – 5 pm (Mon – Fri)
Candy Tong
604-588-6869(121) / 604-408-7274(1088)
This email address is being protected from spambots. You need JavaScript enabled to view it.

Time Commitment: flexible and short term
Volunteer Age & Gender: Any Adult (16+)

Volunteering is Rewarding, Educational and Fun. Our volunteers are very important to us. We aim to:

  • Match your volunteer tasks with what you would like to do
  • Acknowledge your hard work with events and written recognition


betterathomecombinedlogo govtrevised

Hastings-Sunrise Better at Home Volunteer Opportunity

Hastings-Sunrise Better at Home is a program designed to help seniors continue living independently by providing non-medical support services.

Hastings- Sunrise is a very diverse and vibrant community in the north-eastern corner of Vancouver. It is located within the following boundaries:

- Nanaimo St. east to Boundary Road.
- East Broadway north to the Burrard Inlet

hasting sunrise map

Our program is currently offering the following volunteer-based services:

1.    Friendly Visiting: Volunteers are matched with seniors for companionship and to increase their connection to the community!

2.    Transportation: Door-to-door driving service for medical appointments, to run errands or go shopping.

3.    Weekly grocery shopping trips: Door-to-door group trips from home to supermarket. Seniors can request to have an assistant if they have mobility difficulties.

4.    Support & Grocery Assistance: Volunteers provide translation for client and volunteer driver during transportation or grocery shopping services. They also accompany drivers and escort clients with mobility difficulties to their appointment. ***Volunteers do NOT go into appointment with client***

As a Better at Home volunteer, you can volunteer in more than one service.

Please keep in mind, all our services are available only during the week, from Monday to Friday.

These positions are on-call basis. Drivers and friendly visitors might have more regular clients, thus resulting in a steadier schedule.

We are looking for volunteers who:
•    Speak English (Second languages are an asset )
•    Can commit for 3 to 6 months at least
•    Enjoy working with seniors
•    Have excellent communication skills
•    Are patient
•    Are willing to attend orientation & training sessions for their development
•    Are 18 years old and above

All our volunteer applicants must:
•    Submit two (2) non-family reference checks
•    Agree to undergo a Criminal Record Check

If you are interested in becoming a volunteer driver, you will also need to:
•    Have a valid Canadian driver’s license
•    Have at least 2 years of driving experience
•    Submit a copy of your driver’s abstract from ICBC
•    Submit a copy of your vehicle insurance *only if you are using your own car
•    Be a safe driver with no at-fault accidents and no more than 2 traffic violations in the past 3 years

Help seniors maintain their dignity and independence! Volunteering for Better at Home can be a fulfilling experience.

To sign-up as a volunteer please contact:

Daniela Rodriguez
604-408-7274 ext.1084 | 604-375 -0248
This email address is being protected from spambots. You need JavaScript enabled to view it.
or fill-out a registration form online!


Chinese Help Lines Volunteer Application

Telephone: 604-270-8611
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Chinese Help Lines provides a channel for individuals to receive emotional and informational support from our trained volunteers.

A story narrated by one of our volunteers:

“Hello, this is Vicky, volunteer for the Mandarin line.  I am now double-majoring Psychology and Family Studies at University of British Columbia, and I have been working on the line since May 2004.

My first intention for being a line volunteer was to get some “hand-on” experience.  I believe that this experience would allow me to explore the rich and unique psychological and cultural characteristics of Chinese community as well as to apply textbook theories to real life situations.  With enthusiasm, I also invited my friends to join the training with me.  Unfortunately, their feedbacks were not as positive as I anticipated.  I was at the point of no return: the registration form had been turned in!  So there I was, trembling in anxiety and doubt, starting the two-month training.

Through sharing and learning with other volunteers, my uncertainty and doubt were quickly replaced by greater self-understanding and empathy for others.  The actual online experience broadened my understanding for life.  I heard how different age groups were affected differently by the same social event or news.  At the same time, I observed the techniques and attitudes different individuals utilized in dealing with their crisis and problems.  This was my very first close-up of ‘people' and the very first time I learned about society in such a great depth.  Besides online conversations, much inspiration was from my fellow volunteers and coordinators.  Their generous contributions of time and effort in helping build a better community and their conscientious efforts in achieving self-actualization and growth had fascinated me.

By volunteering, I have come to understand that imperfection and crisis were just parts of a normal life process, and that upheavals can bring traumas as well as fosteer resiliency and strength within us.  All these valuable learning, the wonderful volunteer friends I've got and stories of serendipity in my volunteer journey.  I am very glad for being here.”

Do you want to help in this meaningful program?

If you are interested in putting your time and effort in a meaningful way, please call Connie Lam at 604-270-8611 or email to This email address is being protected from spambots. You need JavaScript enabled to view it.

pdf Volunteer Application Form

pdf Volunteer Questionnaire

Caring.  Respect. Ethical.  Integrity.  Open.  Inclusive.  Innovative

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