COVID-19 Health & Safety Updates from S.U.C.C.E.S.S.

Youth Worker

Closing date: November 6, 2020

Job Type:

Temporary Full-Time






35 Hours/Week

Job Number:




Reports To:

Youth Program Manager

Division: Career and Youth Services

Program: HSBC Youth Support Program

Number of Positions: 2

Duration: October 21, 2020 to December 24, 2020

About the Position:

The Youth Worker provides group work, outreach and individual support services to immigrant and refugee youth who are aging out or dropping out from school for various reasons.  The Youth Worker is responsible for recruiting eligible youth, and for planning and facilitate program content. This position also conducts administrative duties necessary for tracking program results. 

Reports to: Youth Program Manager 

Key Duties & Responsibilities:

  • Plans, organizes and facilitates monthly workshops, trainings and field trips for immigrant youth between age 14 and 24 years old 
  • Promotes program, recruits participants, helps with the registration process and answers public enquiries regarding the program 
  • Offers youth mentorship and guidance throughout the program.  
  • Creates opportunities for group to connect and build sense of belonging 
  • Provides and maintains a safe and supportive environment that is culturally open and accessible in order to support the personal development of the youth 
  • Communicates with participants, parents, volunteers, vendors, and community partners in a professional manner about program updates 
  • Networks with community via social media and participates in related networking meetings 
  • Contributes towards program evaluation and improvement measures 
  • Coordinates logistics for the program, such as purchasing supplies and scheduling meetings with youth 
  • Shares trends of service needs with Youth Program Manager and compiles reports 
  • Maintains up-to-date group records  
  • Maintains statistical records for accountability, funding application and development purposes 
  • Attends team/division staff meetings and training opportunities as required 
  • Performs other related tasks as assigned by Program Manager or Director  

Qualifications & Experience:

  • Post-secondary diploma in Social Science/Human Services or related discipline 
  • Bachelor degree in Social Science/Human Services or related discipline is preferred  
  • Two years of experience working with multicultural and vulnerable youth 
  • A combination of relevant education and experience may also be considered  
  • Training in career coaching is an asset  
  • Experience with public speaking, group presentations, and content development 
  • Experience working with clients with mental health needs and recent immigrants  
  • Experience in marketing and promotion (i.e. strategies, materials and distribution)  
  • Knowledge of various assessment tools and community resources  

Job Skills & Abilities:

  • Excellent written and oral communication skills 
  • Second language is considered an asset 
  • Ability to provide service to everyone, regardless of background or personal history 
  • Ability to provide employment counseling to diverse socioeconomic and culturally diverse populations 
  • Ability to edit and update resumes and cover letters based on current hiring trends and preferences 
  • Excellent interpersonal skills with ability to communicate effectively with clients and community partners  
  • Ability to motivate youth clients to engage and adhere to program commitments  
  • Ability to adapt to different client needs and address various issues as they arise 
  • Excellent computer skills and phone etiquette  
  • Ability to work under pressure and meet targets/deadlines 
  • Ability to prioritize, multi-task and be adaptable to evolving program needs 
  • Strong initiative, and ability to resourcefully and creatively resolve conflicts 
  • Excellent group facilitation skills 
  • Excellent program planning, time management and organizational skills  

Other Requirements:

  • Clear criminal record check required (Vulnerable Sector Check) 
  • Valid Standard First Aid Certification  is an asset 
  • Evening or weekend duties may be required 
  • Travel between offices, work place sites, and networking events 

S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply. Interested candidates please apply by emailing your application including the following e-mail subject line “Youth Worker – HSBC Youth Program Vancouver” November 6, 2020 and submitting  resumes to: [email protected]

While we appreciate all applications, only those selected for an interview will be contacted.