COVID-19 Health & Safety Updates from S.U.C.C.E.S.S.

Project Facilitator

Closing date: July 8, 2022

Job Type:

Permanent Full-Time




$23.00 - $26.00 per hour


35 hours per week

Job Number:




Reports To:

Project Coordinator

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Wellness & Active Communities

Program: Health Education Projects

Employment Type: Permanent Full-Time

Number of Position: 1

About the Position:

The Project Facilitator is responsible for developing and revising workshop curricula and related resources of Health Education Projects. This includes facilitating culturally-appropriate health education and awareness workshops, securing subject-matter experts for workshops, and providing follow-up support to participants. This position also outreaches to diverse immigrant communities as a part of the project marketing efforts. 

Reports to: Project Coordinator

Key Duties & Responsibilities:


  • Designs and revises culturally-appropriate and multi-lingual workshop curricula and related resource materials
  • Enhances immigrants’ awareness and understanding of various health topics (g. vaccination programs, dementia) and related health risk factors
  • Secures subject-matter experts (SMEs) as presenters
  • Organizes and facilitates culturally-appropriate and multi-lingual workshops for immigrants
  • Follows up with workshop participants by providing individual support and referrals to community resources
  • Develops and maintains an up-to-date database of culturally-appropriate resources/services for immigrants in the community
  • Ensures all service provided meets service standards, aligns with best practices, and are consistent with the agency’s philosophy


  • Collects data and prepares monthly and ad-hoc reports
  • Administers pre and post workshop assessments to measure changes in client knowledge and skills
  • Collects feedback from clients and prepares summary and analysis of findings
  • Communicates and outreaches with community service providers and immigrant communities for marketing and client referrals
  • Participates in community meetings, events, communities of practice, and training, as well as research and evaluation activities
  • Participates in Performance and Quality Improvement (PQI) activities
  • Performs other related duties as instructed by the Project Coordinator 

Qualifications & Experience:

  • Bachelor’s degree in Social Sciences, Community Health Services or related discipline
  • Experience in facilitation, preferably for immigrant communities
  • Experience working in a community health service environment preferred
  • Experience working with diverse client population groups
  • Knowledge and understanding of local health and community resources for diverse immigrant communities
  • Knowledge of dementia (g. risk factors, social determinants of health, and healthy immigrant effect) is an asset
  • Knowledge of communicable diseases (g. COVID-19 (pathology, vaccination, risks, social determinants of health, and healthy immigrant effect)) is an asset 
  • Knowledge of individual and systemic barriers/challenges that impacts the health and well-being of immigrants

Job Skills & Abilities:

  • Excellent written and oral communication skills
  • Second language in Russian and/or Ukrainian is an asset
  • Excellent individual and group facilitation skills
  • Excellent computer skills in MS Office suite
  • Excellent interpersonal and relationship management skills
  • Ability to communicate with diverse immigrant communities
  • Ability to foster a welcoming, respectful, and inclusive service environment
  • Ability to perform detail-oriented work
  • Ability to leverage community resources to support clients
  • Ability to work independently and as a part of a team

Other Requirements:

  • Criminal Record Check Required
  • Able to travel to other service locations in Greater Vancouver


About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

  • paid time off ‘monthly wellness days’ (up to 12 days per year)
  • additional agency holidays (3 additional statutory holidays)
  • 2 weeks annual vacation (starting) and up to 5 weeks (maximum)
  • company-funded pension (GRRSP)
  • extended health & dental plan
  • employee & family assistance programs
  • access to wellness programs (such as subscription to Headspace) , and more


S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by emailing your application including the following e-mail subject line Project Facilitator by 11:59pm July 8, 2022 and submitting resumes to: [email protected]

While we appreciate all applications, only those selected for an interview will be contacted.