COVID-19 Health & Safety Updates from S.U.C.C.E.S.S.

Community Connections Coordinator

Closing date: June 3, 2022

Job Type:

Temporary Full-Time




$25.41 - $26.96 per hour


35 hours per week

Job Number:




Reports To:

Regional Manager

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Settlement & Family Services

Program: Immigrant Settlement & Integration Project (ISIP)

Employment Type: Temporary Full-Time

Employment Term: May 30, 2022 to December 29, 2023

Number of Position: 1

About the Position:

The Community Connections Coordinator is responsible for building connections with community members and organizers within their local service region.

Reports to: Regional Manager

Key Duties & Responsibilities:

  • Supports ISIP teams in the aspects of community connections programming, monitoring, and reporting
  • Supports ISIP teams in recruiting, training, and supervising volunteers
  • Works closely with the regional leadership team in ensuring community connections programs are resourced and delivered in accordance with best practices to achieving targets
  • Ensures a high standard of service delivery that is implemented in accordance with contract requirements, volunteer management protocols, and standards
  • Ensures all operational and administrative processes are implemented to achieving community connections programming outcomes
  • Develops and implements a strategic plan for promoting community connection programs and volunteering opportunities
  • Conducts ongoing assessments of the community connections programs and implements new strategies as necessary
  • Assists with compiling statistics for reporting purposes
  • Performs other related duties assigned by Regional Manager

Qualifications & Experience:

  • Post-Secondary education in social sciences, community development, or a related field
  • Experience with multicultural clientele and immigrant related services
  • Experience in volunteer coordination
  • Experience in coaching volunteers
  • Experience in engagement and partnership development
  • Experience in delivering training and/or workshops
  • Knowledge of settlement service delivery models and terminology
  • Knowledge of the local service region

Job Skills & Abilities:

  • Excellent written and oral communication skills
  • Second language knowledge is considered an asset
  • Excellent interpersonal and intercultural communication skills
  • Excellent attention to detailed and confidential information
  • Excellent technical skills in MS office and web-based applications
  • Excellent networking and relationship-building skills
  • Excellent coaching and training facilitation skills
  • Ability to work independently and as a part of a team
  • Ability to support individuals and communities facing cultural adjustment challenges and barriers

Other Requirements:

  • Criminal Record Check Required
  • Ability to work evenings and weekends as required
  • Ability to travel to multiple locations within Greater Vancouver as required


About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.


At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

  • additional agency holidays (3 additional statutory holidays)
  • 2 weeks annual vacation (starting) and up to 5 weeks (maximum)
  • company-funded pension (GRRSP)
  • extended health & dental plan
  • access to wellness programs (such as subscription to Headspace) , and more


S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by emailing your application including the following e-mail subject line “Community Connections Coordinator” by 11:59pm June 3, 2022 and submitting resumes to:  [email protected]

While we appreciate all applications, only those selected for an interview will be contacted.