COVID-19 Health & Safety Updates from S.U.C.C.E.S.S.

Language Lead

Closing date: November 26, 2021

Job Type:

Permanent Full-Time




$33.00 to $33.83 per hour


35 hours per week

Job Number:




Reports To:

Regional Manager

Division: Settlement and Family Services

Program: Immigrant Settlement & Integration Program (ISIP)

Number of Positions: 1

About the Position:

The Language Lead supervises and supports the Language Program, Language Instructors, Teaching Assistants, Program Assistants, and Child Minders where required. The Language Lead assists the Regional Manager as required.

Reports to: Regional Manager

Key Duties & Responsibilities:

  • Coaches, trains and evaluates language staff to achieve program outcomes
  • Provides program orientation to new Language staff
  • Provides PBLA orientation to new students
  • Supports curriculum delivery & activities with Language Instructors
  • Supports monthly unit summaries from instructors ensuring CLB level appropriateness
  • Recommends and facilitates professional development opportunities for staff to the Regional Manager
  • Assists in developing Language curriculum and resources
  • Resolves disputes or grievances from or among students or clients, instructors and/or staff and seeks additional assistance, if needed
  • Together with the Regional Manager interviews applicants for Language instructor positions
  • Effectively Communicates client needs and issues to Regional Manager
  • Leads onsite program evaluation, including creating evaluation materials (surveys, etc.).
  • Synchronizes outreach efforts with the managing team
  • Works effectively in collaboration with Settlement Coordinator, Language Leads, the Regional Manager and other S.U.C.C.E.S.S. services to fulfill students’ needs and assist students in deciding their service options
  • Contributes to and supports the collation and writing of monthly, quarterly, and annual reports
  • Other related duties as required by the Regional Manager or Program Director

Qualifications & Experience:

  • Bachelor’s Degree and TESL Canada 2 certificate or equivalent experience.
  • Minimum of 3 years of teaching experience; preferably teaching adult newcomers to Canada.
  • Minimum of one year supervisory / managerial experience
  • Knowledge of CLB-based Language programs (ELSA/LINC)
  • Knowledge of community resources for newcomers to Canada
  • Knowledge of community services and settlement-related issues
  • Experience working with immigrants of diverse backgrounds
  • Experience in settlement / adaptation services

Job Skills & Abilities:

  • Excellent written and oral communication skills
  • Additional languages are considered an asset
  • Excellent interpersonal skills
  • Excellent computer skills in MS Word, Excel and Outlook, and interactive Internet usage
  • Ability to work independently and as a part of a team

Other Requirements:

  • Criminal Record Check Required
  • Able to work evenings, weekends, and holidays as required
  • Able to work at multiple locations in Greater Vancouver as required

S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply. Interested candidates please apply by emailing your application including the following e-mail subject line “Language Lead” by 5:00pm November 26, 2021 and submitting resumes to: [email protected]

While we appreciate all applications, only those selected for an interview will be contacted.