COVID-19 Health & Safety Updates from S.U.C.C.E.S.S.

Project Facilitator

Closing date: November 8, 2021

Job Type:

Permanent Full-Time




$23.00 to $26.00 per hour


35 or more hours per week

Job Number:




Reports To:

Project Coordinator

Division: Wellness and Active Communities 

Program: Health Education Projects

Number of Positions: 1

About the Position:

The Project Facilitator is responsible for developing and revising the curriculum and related resources of the Health Education Projects. This includes facilitating culturally-appropriate health education and awareness workshops, securing subject-matter experts for workshops, and providing follow-up support to participants. This position also outreaches to diverse immigrant communities as a part of the project marketing efforts.

Reports to: Project Coordinator 

Key Duties & Responsibilities:


  • Designs and revises culturally-appropriate and multi-lingual workshop curriculum and related resource materials
  • Enhances immigrants’ awareness and understanding of dementia and related risk factors
  • Secures subject-matter experts (SMEs) as presenters
  • Organizes and facilitates culturally-appropriate and multi-lingual workshop for immigrants
  • Follows up with workshop participants by providing individual support and referrals to community resources
  • Develops and maintains an up-to-date database of culturally-appropriate resources/services for immigrants in the community
  • Ensures all service provided meets service standards, aligns with best practices, and are consistent with the agency’s policies


  • Collects data and prepares monthly and ad-hoc reports
  • Administers pre and post workshop assessments to measure changes in client knowledge and skills
  • Collects feedback from clients and prepares summary and analysis of findings
  • Communicates and outreaches with community service providers and immigrant communities for marketing and client referrals
  • Participates in community meetings, events, communities of practice, training as well as research and evaluation activities 
  • Participates in Performance and Quality Improvement (PQI) activities
  • Other related duties as instructed by the Project Coordinator  

Qualifications & Experience:

  • Bachelor’s degree in Social Sciences, Community Health Services or related discipline 
  • Experience in facilitation, preferably for immigrant communities 
  • Experience working in a community health service environment preferred
  • Experience working with diverse client population groups
  • Knowledge and understanding of local health and community resources for diverse immigrant communities
  • Knowledge of dementia (including risk factors, social determinants of health, and healthy immigrant effect) is an asset
  • Knowledge of individual and systemic barriers/challenges that impacts the health and well-being of immigrants 

Job Skills & Abilities:

  • Excellent written and oral communication skills
  • Second language in Cantonese/Mandarin, Korean and/or Farsi is an asset
  • Excellent individual and group facilitation skills
  • Excellent computer skills in MS Office suite
  • Excellent interpersonal and relationship management skills
  • Ability to communicate with diverse immigrant communities
  • Ability to foster a welcoming, respectful, and inclusive service environment
  • Ability to perform detail-oriented work
  • Ability to leverage community resources to support clients
  • Ability to work independently and as a part of a team

Other Requirements:

  • Criminal Record Check Required
  • Able to travel to other service locations in Greater Vancouver
  • Able to work on weekends and evenings as required


S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply. Interested candidates please apply by emailing your application including the following e-mail subject line “Project Facilitator” by 5:00 pm November 8, 2021 and submitting resumes to: [email protected]

While we appreciate all applications, only those selected for an interview will be contacted.