Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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Settlement Services

all,permanent Settlement
1-to-1 Consultations

Meet with friendly staff to gain settlement information for you and your family. We can answer your questions and connect you to government and community resources.
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all,permanent Settlement
Workshops & Webinars

Attend in-person workshops and online webinars on a wide range of settlement-related topics. We offer workshops and webinars in English and various other languages.
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All Services

“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only.

Burnaby Service Centre
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Burnaby-Coquitlam Service Centre
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Fort St. John Service Centre
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Service Centre (Caring Place)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Language Service Centre – Site 1
View the COVID-19 Safety & Re-Opening Plan

Richmond Language Service Centre – Site 2
View the COVID-19 Safety & Re-Opening Plan

Surrey-Delta Service Centre
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Fraser Service Centre
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Granville Service Centre
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

Vancouver Pender Service Centre
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

Upcoming Events

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Community Engagement, Settlement

Volunteering at Steveston Hub Christmas Market スティーブストン・ハブ・クリスマス・マーケットでボランティア活動 (English, Japanese)

Hosted by: Immigrant Settlement and Integration Program

Free In-Person English Building Community Connections Activity with Japanese Interpretation – We Volunteer Here 対面英語（日本語通訳付き）ボランティア体験プログラム Program Contents 活動内容 If you wish to give back to your community, we have an excellent volunteer activity. Join our volunteer activity at the Steveston…

December 9, 2023

10:45 am - 5:00 pm

Permanent Resident

Street, BC

Community Engagement, Settlement

Volunteering at Steveston Hub Christmas Market 义工活动 – Steveston Hub 圣诞市集 (English, Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Free In-Person English Building Community Connections Activity with Mandarin Interpretation – We Volunteer Here 免费线下英语及国语翻译融入加拿大生活活动 Program Contents 活动内容 If you wish to give back to your community, we have an excellent volunteer activity. Join our volunteer activity at the Steveston…

December 9, 2023

10:45 am - 5:00 pm

Permanent Resident

Street, BC

Settlement

Self-Employment Tax Returnsセルフエンプロイのタックスリターン (Japanese)

Hosted by: Immigrant Settlement and Integration Program

Contents: Defining self-employment How to file tax and complete forms for your business GST/PST requirements and payroll 内容: セルフエンプロイ（自営業）の定義タックスリターンの方法とフォームの書き方 GST/PSTとPayrollはどうするの？ [email protected] Phone 電話: 236-880-3392 / 604-279-718 Eligible Participants: Permanent Residents, Protected Persons, Convention Refugees and Live-in Caregivers. The number of…

December 13, 2023

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Settlement

Canada Revenue Agency Digital Services for Individuals – CRA My Account 税务局网站线上功能介绍 – 税务局个人账户 (English, Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Free Hybrid (Online and In-Person) English Workshop (Mandarin Interpretation) 免费英语线上及现场同步讲座（国语翻译） Contents: An information session that introduces features of CRA My Account. You will learn how to: View your income tax and benefit information Manage your tax affairs online Change your…

December 13, 2023

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Employment, Settlement

Career Paths for Skilled Immigrants and Networking Tips Career Paths 项目介绍和如何建立职场人脉 (English)

Hosted by: Immigrant Settlement and Integration Program

Contents: Career Paths for Skilled Immigrants: Overview and Eligibility Types of Financial Support Health B Program Networking Tips for Job Seekers 内容: Career Paths for Skilled Immigrants项目：概述和参加条件项目运作和资助方式争对医疗行业的 Health B program 如何利用职场社交找工作 [email protected] Phone 电话: 604 279 7180 /…

December 19, 2023

10:00 am - 11:30 am

Permanent Resident

Webinar, Online

Funded by Immigration, Refugees & Citizenship Canada