Immigrant Settlement & Integration Program

Newcomers and their families learn about life in Canada, develop English language skills, find employment, and get involved in the community by accessing our wide range of services that are offered across Metro Vancouver and in Fort St. John.

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Settlement Services

all,permanent Settlement
1-to-1 Consultations

Meet with friendly staff to gain settlement information for you and your family. We can answer your questions and connect you to government and community resources.
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all,permanent Settlement
Workshops & Webinars

Attend in-person workshops and online webinars on a wide range of settlement-related topics. We offer workshops and webinars in English and various other languages.
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All Services

“I started feeling very positive after participating in your program. Thank you for your continuous support and help.”

Service Eligibility

Permanent residents of Canada
Protected persons as defined in section 95 of the Immigrant & Refugee Protection Act (IRPA)
Individuals selected to become permanent residents by Immigration, Refugees & Citizenship Canada (IRCC)
Live-in caregivers with a work permit under section 112 of the Immigration & Refugee Protection Regulations (IRPR)

Update: Services During COVID-19

Select Immigrant Settlement & Integration Program (ISIP) service centres are open for in-person services. This page will be updated as additional service centres re-open.

In-person services are currently available by appointment only.

Burnaby Service Centre
Please make an appointment by calling 604-430-1899 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Burnaby-Coquitlam Service Centre
Please make an appointment by calling 604-936-5900 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Fort St. John Service Centre
Please make an appointment by calling 250-785-5323 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Service Centre (Caring Place)
Please make an appointment by calling 604-279-7180 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Richmond Language Service Centre – Site 1
View the COVID-19 Safety & Re-Opening Plan

Richmond Language Service Centre – Site 2
View the COVID-19 Safety & Re-Opening Plan

Surrey-Delta Service Centre
Please make an appointment by calling 604-588-6869 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Fraser Service Centre
Please make an appointment by calling 604-324-8300 or emailing [email protected].
View the COVID-19 Safety & Site Re-Opening Plan

Vancouver Granville Service Centre
Please make an appointment by calling 604-323-0901 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

Vancouver Pender Service Centre
Please make an appointment by calling 604-684-1628 or emailing [email protected].
View the COVID-19 Safety & Reopening Plan

We also continue to offer services through telephone and online channels during this time.

Upcoming Events

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Employment, Settlement, Youth

FITNESS INDUSTRY -Integrated Youth Employment Network Program (Aged 15 – 30)

Hosted by: Immigrant Settlement and Integration Program

Your mentor, a professional in fitness industry for over ten years, will provide you practical guidelines and information for this career path. Career Mentoring Program for Success and Free small group online series in English ORIENTATION: September 21, 2023 (Thur)…

September 21, 2023

2:00 pm - 4:00 pm

Permanent Resident

Settlement

Information Session for First-Time Home Buyers -첫 주택 구매자를 위한 인포 세션

Hosted by: Immigrant Settlement and Integration Program

Contents Home Buying Process First-Time Homebuyer Incentives Buying A House: Options (Preexisting vs New Construction) Pros and Cons : New Construction or Preexisting Q & A 내용 주택구매 방법 첫 주택 구매자 혜택 (인센티브) 집 구매시 옵션 (기존 주택 vs…

September 21, 2023

2:00 pm - 4:00 pm

Permanent Resident

Housing, Settlement

S.U.C.C.E.S.S. Affordable Housing Services And BC Housing Programs Introduction 中侨可负担房屋服务及BC省房屋项目简介 (Cantonese)

Hosted by: Immigrant Settlement and Integration Program

Would you like to know more about housing program and services? If you are a Cantonese-speaking immigrant living in BC, welcome to join our free In-Person Cantonese Workshop. Content S.U.C.C.E.S.S. Affordable Housing Services BC Subsidized Housing Program Rental Assistance Program…

September 22, 2023

10:00 am - 12:00 pm

Permanent Resident

Vancouver, BC

Settlement

Canada Greener Homes Grant 绿色家园 – 政府节能改造补贴计划

Hosted by: Immigrant Settlement and Integration Program

Content: What is Canada Greener Homes Grant Federal grant introduction What can be included? How to apply for Greener Homes Grant? 內容: 什么是绿色家园计划联邦补贴计划介绍哪些设备可以申请如何申请补贴 Registration: Priority is given to Permanent Residents, Protected Persons, and Live-in Caregivers. Residents of…

September 22, 2023

10:00 am - 11:30 am

Permanent Resident

Health Education, Settlement

Expressive Art Therapy 表达艺术疗法 (Mandarin)

Hosted by: Immigrant Settlement and Integration Program

Free Hybrid (Online and In-Person) Mandarin Workshop – For Older Adults (Age 55+) and Women 免费线上及现场同步国语讲座 – 长者(55岁+)和女性优先 Contents: •What is Art Therapy? •Being friends with your day-to-day stress •How to turn stress into strength •Self-care under stress with love and…

September 22, 2023

10:00 am - 11:30 am

Permanent Resident

Richmond, BC

Funded by Immigration, Refugees & Citizenship Canada